Terms and Conditions

Effective Date: July 3, 2026

These Terms and Conditions ("Terms") govern the access to, purchase of, subscription to, and use of services provided by Wisdom Tooth Consultants, a partnership having its business address at No. 28/A, 2nd Floor, Krishna Reddy Colony, Patel Rama Reddy Road, Bengaluru, Karnataka 560071, India ("Wisdom Tooth Consultants," "we," "us," or "our").

These Terms apply to customers, clients, subscribers, users, businesses, organizations, and individuals ("Customer," "you," or "your") who purchase, subscribe to, access, or use our services through wisdomtooth.tech, an online checkout or subscription process, a recurring payment mandate, a payment link or payment button, an invoice, a signed agreement, a statement of work, an order form, or any other agreed arrangement with us.

By purchasing, subscribing to, authorizing recurring payments for, accessing, or using our services, or by otherwise accepting these Terms through an electronic or written process, you acknowledge that you have read, understood, and agreed to be bound by these Terms, subject to any rights that cannot lawfully be excluded or waived.

1. Scope of Services

Wisdom Tooth Consultants provides technology, digital, professional, administrative, and related services, which may include:

  • Website maintenance;
  • Website hosting and related hosting services;
  • Software maintenance;
  • Technical support;
  • Cloud and server management;
  • Search engine optimization (SEO);
  • Artificial intelligence and AI-related services;
  • Dedicated developer hours;
  • Dedicated technical support hours;
  • Accounting services;
  • Virtual assistant services; and
  • Other technology, consulting, digital, administrative, support, or professional services agreed upon with the Customer.

The exact nature, scope, service level, deliverables, limitations, pricing, billing basis, and duration of a service may be communicated through our website, proposal, quotation, invoice, email, service description, order form, statement of work, signed contract, or other written communication.

2. Separate Agreements and Order of Precedence

Certain services may be governed by a separate signed contract, proposal, statement of work, service agreement, order form, quotation, or other written agreement between the Customer and Wisdom Tooth Consultants.

Where a separate written agreement applies, that agreement shall govern the specific services covered by it. If there is a direct conflict between these Terms and a separately executed written agreement, the separately executed written agreement shall prevail to the extent of that conflict.

These Terms shall continue to apply to matters not specifically addressed in the separate agreement.

3. Eligibility and Authority

You must have legal capacity under applicable law to enter into a binding agreement to purchase or subscribe to our services.

If you purchase, subscribe to, or use our services on behalf of a company, partnership, ministry, nonprofit organization, educational institution, association, or other entity, you represent that you have authority to act on behalf of that entity and, where applicable, to authorize payments on its behalf.

4. Service Subscriptions and Recurring Billing

Certain services are offered on a recurring monthly basis.

By enrolling in a recurring service and completing the applicable authorization process, including through an online checkout, subscription mandate, payment authorization, payment link, payment button, invoice arrangement, or signed agreement, you authorize Wisdom Tooth Consultants and its authorized payment service providers to process applicable recurring charges in accordance with the service arrangement disclosed or agreed with you.

Recurring subscriptions ordinarily continue from month to month unless cancelled in accordance with these Terms, our Refund and Cancellation Policy, an applicable separate written agreement, or applicable law.

Recurring charges may consist of:

  • A fixed monthly amount;
  • A usage-based amount;
  • A variable amount based on services consumed, hours used, resources used, third-party usage, or other agreed metrics;
  • A custom amount agreed with the Customer; or
  • A combination of fixed and variable charges.

Where charges may vary, the applicable pricing basis may be stated in a proposal, invoice, service description, quotation, contract, order form, statement of work, or other written communication.

5. Payment Processing

Payments may be processed through PayGlocal or through another payment service provider made available by Wisdom Tooth Consultants.

Payment processing services are provided by third-party payment service providers and may be subject to their own terms, privacy notices, technical requirements, authentication procedures, card-network rules, banking requirements, and regulatory obligations.

Where payment details are entered directly into a third-party payment interface, Wisdom Tooth Consultants does not ordinarily receive or store complete payment card numbers, card security codes, or equivalent full payment credentials.

Wisdom Tooth Consultants does not control third-party authorization decisions, processing times, foreign exchange treatment, card acceptance, bank approvals, or the uninterrupted technical operation of third-party payment systems.

You agree to provide accurate and current billing information and, where a recurring payment arrangement applies, to maintain a valid authorized payment method or otherwise pay amounts when due.

6. Currency, Taxes, and Third-Party Financial Charges

Prices may be displayed, quoted, invoiced, or communicated in United States Dollars (USD) or another agreed currency.

Where prices are displayed or communicated by Wisdom Tooth Consultants in USD, we do not add additional taxes to those prices unless expressly stated in the applicable quotation, invoice, contract, checkout, or written communication, or unless collection of such tax is required by applicable law.

Nothing in these Terms is intended to waive, alter, or avoid any tax obligation imposed by applicable law.

The Customer may separately be responsible for taxes, duties, levies, withholding obligations, bank charges, foreign exchange charges, card issuer charges, cross-border charges, or similar amounts independently imposed on the Customer by law, a bank, card issuer, financial institution, payment provider, or other third party.

7. Minimum Service Commitment

Unless otherwise specified in a separate written contract, proposal, service description, order form, or other written agreement, recurring monthly services are subject to a minimum commitment period of three (3) months.

During an applicable minimum commitment period, the Customer remains responsible for payment obligations validly agreed for that commitment period, subject to applicable law, any mandatory consumer rights, and any contrary provision in a separate written agreement.

After completion of the applicable minimum commitment period, the service ordinarily continues on a recurring monthly basis until cancelled in accordance with these Terms, our Refund and Cancellation Policy, or any applicable separate agreement.

A separate contract may establish a different minimum term, fixed term, renewal period, notice period, or termination arrangement.

8. Automatic Renewal

Unless otherwise agreed in writing, recurring monthly services automatically renew for successive monthly billing periods after any applicable minimum commitment period until cancelled.

By maintaining an active recurring service arrangement and applicable payment authorization, you authorize continued collection of properly disclosed or agreed recurring charges in accordance with the relevant service arrangement.

Where a separate contract provides for a fixed term or different renewal arrangement, the provisions of that contract will apply.

9. Cancellation

Unless otherwise stated in a separate written agreement, a Customer may request cancellation of a recurring service, subject to any applicable minimum commitment period and applicable law.

An eligible cancellation ordinarily takes effect at the end of the current paid billing cycle.

Where services are governed by a separate contract, the cancellation, termination, notice, renewal, minimum-term, and related provisions of that contract will apply.

Detailed cancellation procedures and related terms are set out in our Refund and Cancellation Policy.

Nothing in this section limits any cancellation right or remedy that cannot lawfully be excluded.

10. Refunds

Monthly service charges that have already been processed are generally non-refundable, subject to applicable law and any applicable separate written agreement.

Customers may request review of exceptional circumstances by contacting accounts@wisdomtoothtechnologies.com. Wisdom Tooth Consultants may approve a full or partial refund where appropriate, subject to applicable law and the circumstances of the request.

Submission of a refund request does not guarantee approval.

Detailed refund terms are set out in our Refund and Cancellation Policy.

11. Failed, Declined, Reversed, or Delayed Payments

If a recurring payment, invoice, card charge, bank authorization, mandate, or other payment fails, is declined, reversed, or remains unpaid, we may notify the Customer and request an alternative or updated payment method.

Unless otherwise agreed in writing, the Customer will ordinarily have a grace period of seven (7) days from the applicable payment due date to resolve the outstanding payment.

If payment remains outstanding after the grace period, Wisdom Tooth Consultants may, subject to applicable law and any separate contract:

  • Suspend all or part of the affected services;
  • Restrict access to systems, support, hosting, maintenance, or other resources where lawfully and technically appropriate;
  • Pause ongoing work;
  • Decline to commence additional work;
  • Terminate affected services; or
  • Take lawful steps to recover amounts properly due.

Suspension or termination for non-payment does not automatically waive amounts already due.

12. Chargebacks and Payment Disputes

If you believe a charge is incorrect, duplicated, unauthorized, or otherwise disputed, please contact us promptly at accounts@wisdomtoothtechnologies.com so that we can review the matter.

You agree not to knowingly initiate a fraudulent, improper, or abusive chargeback in relation to a validly authorized payment for services properly provided or amounts lawfully due.

Where a payment dispute or chargeback occurs, we may provide relevant records to the payment provider, bank, card network, or other authorized party as reasonably necessary to respond to the dispute and as permitted by applicable law.

Nothing in this section limits lawful rights available under applicable law or applicable payment-network rules.

13. Pricing Changes

Wisdom Tooth Consultants may revise fees for recurring services by providing at least thirty (30) days' prior notice before revised pricing takes effect.

Notice may be provided by email, invoice communication, account notification, written communication, or another reasonable electronic method.

Where services are governed by a separate contract, pricing changes will be subject to the renewal provisions, price-adjustment provisions, notice requirements, and other applicable terms of that contract.

If you do not agree to a notified price change, you may exercise any cancellation or non-renewal right available under the applicable service arrangement, subject to any valid minimum commitment or separate contract and applicable law.

14. Third-Party Services and Additional Charges

Unless expressly included in a separate written contract, quotation, proposal, or service description, third-party products and services are charged separately and are not included in Wisdom Tooth Consultants' service fees.

Third-party charges may include, without limitation:

  • Cloud infrastructure;
  • Servers and hosting platforms;
  • Domain registrations and renewals;
  • SSL certificates;
  • Software licences;
  • SaaS subscriptions;
  • APIs;
  • AI model or AI API usage;
  • Data processing or storage charges;
  • Email delivery services;
  • SMS, messaging, or communication services;
  • Payment gateway or payment processing fees where properly disclosed;
  • App store or developer account fees;
  • Advertising spend;
  • SEO tools;
  • Analytics tools;
  • Security services;
  • Content or media licences; and
  • Other external products or services required for the Customer's operations.

Third-party providers may change their prices, terms, features, limits, or availability independently of Wisdom Tooth Consultants. We are not responsible for such third-party changes, although we will seek to communicate material impacts where reasonably practicable and relevant to an active managed service.

15. Customer Responsibilities

The Customer agrees to:

  • Provide accurate, complete, and timely information;
  • Provide required access, credentials, permissions, content, data, approvals, and instructions;
  • Respond within a reasonable time to requests necessary for service delivery;
  • Maintain lawful rights and appropriate authority regarding content, data, software, accounts, systems, and materials supplied or made accessible to us;
  • Use the services only for lawful purposes;
  • Maintain appropriate backups where backup responsibility remains with the Customer;
  • Protect account credentials and access information;
  • Promptly notify us of known security incidents or unauthorized access relevant to the services;
  • Review deliverables, reports, invoices, and requests for approval within a reasonable period; and
  • Cooperate reasonably with us in providing the services.

Wisdom Tooth Consultants is not responsible for delays, failures, additional costs, or reduced performance to the extent caused by the Customer's failure to provide timely information, access, approvals, decisions, materials, or cooperation.

16. Acceptable and Lawful Use

You may not use our services to:

  • Violate applicable law or regulation;
  • Infringe intellectual property, privacy, or other lawful rights;
  • Distribute malware or malicious code;
  • Conduct unauthorized access, attacks, or security abuse;
  • Engage in fraud, deception, or unlawful financial activity;
  • Send unlawful or abusive communications;
  • Store, publish, process, or distribute unlawful content;
  • Interfere with the operation or security of systems or networks; or
  • Cause Wisdom Tooth Consultants to violate applicable law, contractual obligations, or third-party rights.

We may suspend or terminate services where we reasonably believe continued service creates a material legal, security, operational, or compliance risk, subject to applicable law and any applicable separate agreement.

17. Service Availability and Maintenance

We aim to provide services professionally and with reasonable care. However, unless a separate written service-level agreement expressly provides otherwise, we do not guarantee that any service will be uninterrupted, continuously available, error-free, vulnerability-free, or free from delays.

Service availability may be affected by:

  • Planned or emergency maintenance;
  • Internet or telecommunications failures;
  • Cloud or hosting provider outages;
  • Third-party API failures;
  • Software updates;
  • Cybersecurity incidents;
  • Payment provider failures;
  • Changes by third-party platforms;
  • Customer-side systems or configurations;
  • Force majeure events; or
  • Circumstances beyond our reasonable control.

Where commercially reasonable, we will seek to restore affected services, but restoration times are not guaranteed unless expressly stated in a separate written service-level agreement.

18. Technical Support and Dedicated Hours

Where a Customer purchases dedicated developer hours, technical support hours, virtual assistant hours, accounting support hours, or another time-based service:

  • Hours may be subject to agreed availability, scheduling, staffing, and scope;
  • Unused hours do not automatically roll over to future billing periods unless agreed in writing;
  • Work exceeding included hours may be charged separately;
  • Response times are not guaranteed unless expressly stated in a separate service-level agreement;
  • The Customer is responsible for providing sufficient tasks, information, access, and approvals; and
  • Time estimates are estimates unless expressly agreed as fixed commitments in writing.

19. SEO Services

Where SEO services are provided, the Customer acknowledges that search engine rankings, traffic levels, lead generation, conversions, indexing, and algorithmic outcomes depend on numerous factors outside our control.

Wisdom Tooth Consultants does not guarantee:

  • A specific search ranking;
  • First-page placement;
  • A particular traffic increase;
  • A particular number of leads or sales; or
  • Continued ranking following search-engine algorithm changes.

20. AI Services

Where AI-related services are provided, the Customer acknowledges that artificial intelligence systems may produce inaccurate, incomplete, inconsistent, outdated, biased, or unexpected outputs.

Unless expressly agreed otherwise in writing:

  • AI-generated outputs should be independently reviewed before material reliance;
  • We do not guarantee the factual accuracy of AI-generated content;
  • Third-party AI providers may change models, pricing, limits, availability, or policies;
  • AI outputs may vary even when similar inputs are used; and
  • The Customer remains responsible for decisions made based on AI-generated outputs, particularly in legal, financial, medical, regulatory, employment, safety-critical, or other high-impact contexts.

21. Accounting Services

Where accounting or accounting-support services are provided, the precise scope will be determined by the applicable service arrangement.

Unless expressly agreed in writing, accounting services do not constitute legal advice, investment advice, independent audit services, regulated assurance services, or representation before a governmental authority.

The Customer remains responsible for:

  • Providing complete and accurate records;
  • Reviewing financial information and outputs;
  • Making business decisions;
  • Meeting applicable filing and payment obligations; and
  • Obtaining specialized legal, tax, audit, or regulatory advice where required.

22. Virtual Assistant Services

Virtual assistant services may include administrative, research, communication, scheduling, data-entry, operational, customer-support, or other agreed tasks.

The Customer remains responsible for:

  • Providing clear and lawful instructions;
  • Reviewing material decisions and communications where appropriate;
  • Providing necessary access and permissions; and
  • Ensuring that delegated activities comply with applicable law and the Customer's own contractual obligations.

23. Intellectual Property

23.1 Customer Materials

The Customer retains ownership of content, trademarks, data, documents, software, and other materials supplied by the Customer or made available by the Customer for the services.

The Customer grants Wisdom Tooth Consultants a limited, non-exclusive right to use such materials only as reasonably necessary to provide the services, comply with lawful instructions, and meet related contractual obligations.

23.2 Custom Deliverables

Subject to full payment of all applicable fees, ownership of final custom deliverables specifically created for the Customer will transfer to the Customer only to the extent expressly stated or agreed in the applicable proposal, contract, statement of work, order form, or other written arrangement.

Where no transfer of ownership is expressly agreed, ownership and usage rights will be determined by the applicable agreement and applicable law.

23.3 Pre-Existing and Reusable Materials

Wisdom Tooth Consultants retains ownership of its pre-existing and independently developed materials, including:

  • Pre-existing source code;
  • Reusable code;
  • Libraries;
  • Frameworks;
  • Templates;
  • Development tools;
  • Utilities;
  • Generic modules;
  • Methods;
  • Processes;
  • Algorithms;
  • Know-how;
  • Skills;
  • Technical concepts;
  • Internal systems; and
  • Improvements or generalized knowledge not uniquely created and expressly transferred as a Customer-specific deliverable.

Where such materials are incorporated into a Customer deliverable, the Customer receives the rights expressly agreed in writing or, where necessary, a right to use those incorporated materials as reasonably required to use the completed deliverable, subject to any applicable third-party licence terms.

23.4 Third-Party Materials

Third-party software, open-source components, APIs, fonts, plugins, libraries, platforms, and other third-party materials remain subject to their respective licences, terms, and restrictions.

24. Confidentiality

Each party may receive confidential or proprietary information belonging to the other party.

Each party agrees to:

  • Use confidential information only for legitimate purposes connected with the services or the parties' relationship;
  • Take reasonable measures to protect confidential information;
  • Restrict disclosure to personnel, contractors, advisers, or service providers who reasonably need access and are subject to appropriate obligations; and
  • Not disclose confidential information to unauthorized third parties except where required by law or authorized by the disclosing party.

Confidential information does not include information that:

  • Is or becomes publicly available without breach of obligation;
  • Was lawfully known to the receiving party without confidentiality restriction;
  • Is independently developed without improper use of confidential information; or
  • Is lawfully received from a third party without confidentiality restriction.

Where disclosure is legally required, the receiving party may make the required disclosure and, where legally permitted and reasonably practicable, provide prior notice to the other party.

A separate non-disclosure agreement or confidentiality clause may impose additional or stricter obligations and will apply according to its terms.

25. Data Protection and Privacy

Our collection and handling of personal information is governed by our separate Privacy Policy, applicable law, and any applicable client-specific data processing terms.

The Customer is responsible for ensuring that it has appropriate authority and any required legal basis to provide personal information, account access, customer data, employee data, or other information to Wisdom Tooth Consultants where such information is necessary for service delivery.

Where we process personal information on behalf of a client, additional contractual, confidentiality, security, or data-processing terms may apply.

26. Security

Wisdom Tooth Consultants may implement reasonable technical and organizational security measures appropriate to the nature and scope of the services being provided and the risks involved.

However, no software system, network, cloud platform, transmission method, or storage environment can be guaranteed to be completely secure.

Unless expressly agreed otherwise in writing, the Customer remains responsible for maintaining appropriate security measures for systems and accounts under the Customer's control, including:

  • Strong passwords;
  • Multi-factor authentication where available and appropriate;
  • Access controls;
  • Timely revocation of former-user access;
  • Secure credential handling;
  • Appropriate backups; and
  • Prompt reporting of suspected security incidents.

27. Warranties and Disclaimers

Wisdom Tooth Consultants will use reasonable professional care in providing the services.

Except as expressly stated in a separate written agreement and to the maximum extent permitted by applicable law:

  • Services are provided on an "as available" basis;
  • We do not guarantee uninterrupted or error-free operation;
  • We do not guarantee any particular commercial, financial, technical, SEO, AI, marketing, or business result;
  • We do not guarantee the continued availability of third-party services; and
  • We are not responsible for failures to the extent caused by third-party providers, Customer systems, unauthorized Customer modifications, or circumstances outside our reasonable control.

Nothing in these Terms excludes warranties, guarantees, statutory rights, or remedies that cannot lawfully be excluded.

28. Limitation of Liability

To the maximum extent permitted by applicable law, Wisdom Tooth Consultants will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses, including loss of profits, revenue, anticipated savings, business opportunity, or goodwill, arising out of or relating to the services, except to the extent such liability cannot lawfully be excluded.

To the maximum extent permitted by applicable law, Wisdom Tooth Consultants' total aggregate liability arising out of or relating to the affected service, whether in contract, tort, negligence, statute, or otherwise, shall not exceed the total service fees actually paid by the Customer to Wisdom Tooth Consultants for the affected service during the three (3) months immediately preceding the event giving rise to the claim.

If the Customer has used the affected service for less than three months, the cap shall not exceed the fees actually paid for that affected service during the period of use.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, wilful misconduct where liability cannot lawfully be limited, or any other liability that cannot lawfully be excluded or limited.

29. Indemnity

To the extent permitted by applicable law, the Customer agrees to indemnify and hold harmless Wisdom Tooth Consultants and its partners, personnel, and authorized representatives from third-party claims, losses, liabilities, and reasonable costs arising directly from:

  • The Customer's unlawful use of the services;
  • Customer-provided content or materials that infringe third-party rights;
  • The Customer's material breach of these Terms;
  • Fraudulent or intentionally wrongful conduct by the Customer; or
  • Instructions provided by the Customer that violate applicable law or third-party rights.

This section does not require the Customer to indemnify Wisdom Tooth Consultants for losses caused by Wisdom Tooth Consultants' own fraud, wilful misconduct, or liability that cannot lawfully be excluded.

30. Suspension and Termination by Wisdom Tooth Consultants

Wisdom Tooth Consultants may suspend or terminate all or part of the services where reasonably necessary due to:

  • Non-payment;
  • Material breach of these Terms;
  • Material breach of a separate contract;
  • Unlawful use;
  • Fraud or reasonably suspected fraud;
  • Material security threats or abuse;
  • Unauthorized access or misuse;
  • Conduct that materially endangers systems, personnel, customers, or third parties;
  • Abusive or threatening conduct toward our personnel;
  • Regulatory or legal requirements;
  • Material compliance risk; or
  • Continued provision of the service becoming unlawful or technically impracticable.

Where reasonably practicable, we may provide notice and an opportunity to remedy a remediable breach. Immediate suspension may occur where reasonably necessary to address security, fraud, legal, payment, or operational risks.

Termination does not automatically waive amounts already due.

31. Effect of Termination

Upon termination or expiry of services:

  • The Customer must pay all undisputed amounts properly due;
  • Access to certain services or systems may cease;
  • Recurring payment instructions for terminated services will be discontinued as applicable, subject to processing timelines and outstanding obligations;
  • Each party must comply with continuing confidentiality obligations;
  • Intellectual property rights remain governed by these Terms and any separate agreement;
  • Data handling will be subject to the applicable service arrangement, Privacy Policy, legal obligations, client instructions where applicable, and technical feasibility; and
  • Provisions that by their nature are intended to survive termination will continue to apply.

32. Force Majeure

Wisdom Tooth Consultants will not be liable for delay or failure to perform to the extent caused by circumstances beyond its reasonable control, including:

  • Natural disasters;
  • Floods;
  • Fires;
  • Epidemics or pandemics;
  • War;
  • Terrorism;
  • Civil unrest;
  • Government action;
  • Labour disruptions;
  • Internet failures;
  • Telecommunications outages;
  • Power failures;
  • Cloud infrastructure failures;
  • Third-party platform outages;
  • Cyberattacks not caused by our breach of a non-excludable legal duty;
  • Changes in law or regulation; or
  • Other events beyond reasonable control.

We will use commercially reasonable efforts to mitigate the effects of such events where practicable.

33. Communications and Electronic Records

You agree that communications relating to the services may be provided electronically, including by:

  • Email;
  • Website notices;
  • Online checkout interfaces;
  • Payment pages;
  • Invoices;
  • Customer portals where applicable;
  • Electronic documents; or
  • Other reasonable electronic means.

You are responsible for maintaining accurate contact information and monitoring communications sent to the contact details provided by you.

To the extent recognized by applicable law, electronic acceptance, online authorization, electronic records, and recurring-payment authorization may constitute valid evidence of agreement, authorization, and consent.

34. Changes to These Terms

Wisdom Tooth Consultants may update these Terms from time to time to reflect changes in:

  • Services;
  • Business operations;
  • Payment arrangements;
  • Technology;
  • Legal or regulatory requirements; or
  • Commercial practices.

Material changes affecting an active recurring service may be communicated through email, account notice, invoice communication, website notice, or another reasonable method.

Unless a different effective date is stated, revised Terms become effective when published for future use of the website and future transactions. Changes affecting existing contractual or recurring obligations will apply only to the extent permitted by the applicable agreement and applicable law.

Changes to these Terms will not override a separately executed written agreement except as permitted by that agreement or applicable law.

35. Governing Law

These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles, subject to any mandatory rights or protections that apply under applicable law.

36. Good-Faith Resolution of Disputes

Before commencing arbitration, the parties shall first attempt in good faith to resolve the dispute through direct negotiation.

A party raising a dispute should provide written notice describing the nature of the dispute and the relief sought. The parties shall use reasonable efforts to resolve the dispute amicably.

If the dispute is not resolved within thirty (30) days after receipt of written notice, either party may proceed to arbitration as provided below, subject to applicable law.

Nothing in this section prevents a party from seeking urgent interim, conservatory, or protective relief where permitted by applicable law.

37. Arbitration

Subject to applicable law and any rights or remedies that cannot lawfully be waived, any dispute, controversy, or claim arising out of or relating to these Terms, the services, or the relationship between the parties that is not resolved through good-faith negotiation shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time.

The arbitration shall:

  • Be conducted by a sole arbitrator;
  • Have the sole arbitrator mutually appointed by the parties or, if the parties cannot agree, appointed in accordance with applicable law;
  • Be conducted in the English language;
  • Have its juridical seat and legal place of arbitration in Kochi, Kerala, India; and
  • Permit hearings to be conducted physically, virtually, or through a combination of both, as determined in accordance with applicable law and procedural fairness.

The arbitral award shall be final and binding on the parties, subject to any rights of challenge, setting aside, or other recourse available under applicable law.

Nothing in this section prevents either party from seeking urgent interim, conservatory, or protective relief from a court of competent jurisdiction where permitted by applicable law.

38. Jurisdiction for Arbitration-Related and Other Proceedings

Subject to applicable law, courts having supervisory jurisdiction over the juridical seat of arbitration in Kochi, Kerala, India shall have jurisdiction over arbitration-related court proceedings arising out of or in connection with the arbitration agreement contained in these Terms, including proceedings for interim relief, appointment of an arbitrator, challenges to an arbitral award, and other matters for which court intervention is permitted under applicable arbitration law.

For disputes or proceedings that are not legally capable of being referred to arbitration, and for any matter in which mandatory law requires a different forum, jurisdiction shall be determined in accordance with applicable law.

Nothing in these Terms is intended to confer jurisdiction upon a court that cannot lawfully exercise such jurisdiction.

39. Consumer Rights

If you are a consumer entitled to mandatory protections under applicable consumer law, nothing in these Terms is intended to exclude, restrict, or waive rights or remedies that cannot lawfully be excluded, restricted, or waived.

If any provision of these Terms conflicts with a mandatory consumer protection requirement, the mandatory requirement will prevail to the extent of the conflict.

Nothing in these Terms prevents a consumer from approaching a competent consumer forum, regulator, authority, or other forum where such a right cannot lawfully be excluded by contract.

40. Assignment

The Customer may not assign or transfer its rights or obligations under these Terms without prior written consent from Wisdom Tooth Consultants, except where such restriction is prohibited by law.

Wisdom Tooth Consultants may assign or transfer its rights or obligations as part of a reorganization, restructuring, merger, business transfer, or transfer of the relevant service operations, subject to applicable law and any separate contractual restrictions.

41. No Waiver

Failure by either party to enforce a provision of these Terms does not constitute a waiver of that provision or of the right to enforce it later.

Any waiver must be clear and, where appropriate, documented in writing.

42. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be interpreted or limited to the minimum extent necessary to make it enforceable where legally permissible.

If that is not possible, the invalid or unenforceable portion shall be severed, and the remaining provisions shall continue in effect.

43. Entire Agreement

These Terms, together with any applicable:

  • Signed contract;
  • Proposal;
  • Statement of work;
  • Order form;
  • Service description;
  • Privacy Policy;
  • Refund and Cancellation Policy; and
  • Other expressly incorporated written terms,

constitute the agreement governing the relevant services, subject to the order-of-precedence provisions in these Terms and any applicable separate agreement.

Where a separately executed written agreement conflicts with these Terms, the separate agreement shall prevail to the extent of the conflict.

44. Contact Information

For questions regarding these Terms, billing matters, recurring payments, or service-related concerns, please contact:

Wisdom Tooth Consultants
No. 28/A, 2nd Floor
Krishna Reddy Colony
Patel Rama Reddy Road
Bengaluru, Karnataka 560071
India

Website: wisdomtooth.tech
Email: accounts@wisdomtoothtechnologies.com